Privacy policy

When you purchase tickets we collect the purchaser name, email address, phone number, and the name of each attendee. When you sponsor the event we also collect your business name and contact details. When you contact us we collect the details you type into the form.

Card details are entered directly into Stripe, our payment processor. We never see or store full card numbers.

We use your information to deliver tickets, verify entry at check-in, provide customer support, process refunds, recognize sponsors, and report attendance and financial totals to event organizers. If you opt in, we also send occasional updates about Downtown St. Joseph events.

We do not sell your information. We do not share it with advertisers. We share it only with the service providers required to run the event, such as our payment processor and email delivery provider.

Marketing emails are sent only to people who opted in. Every marketing message includes an unsubscribe link, and you can ask us to remove you at any time through the contact form.

Order and financial records are kept as long as required for accounting and reporting. Marketing contact records are kept until you unsubscribe.

Use the contact form on this website for any privacy question, including a request to access or delete your information.